Frequently Asked Questions (FAQs)
IS THERE A MINIMUM ORDER SIZE?
There is no minimum for a Do It Yourself (DIY) order. There is a minimum of $50 for a full service order.
HOW DO I PLACE AN ORDER?
Simply send us an email, complete the 'Place an order' form, or give us a call.
IS THERE A DAILY RATE?
All orders are to be used for the one day event. If the event is several days and additional linens are not needed, an additional rental rate of 1/2 to 1/4 of the full service rate will be charged per day.
WHEN DO I NEED TO MAKE A RESERVATION?
To ensure you items are ready and available for your event, we recommend you place your order as soon as possible. Always start with your maximum number, you can also update the quantity one (1) week before your event.
There is a limited number of specialty chairs. Therefore, we recommend reserving your order for them ASAP.
WHAT IS YOUR CHANGE POLICY?
We ask for all linen and chair cover color selections and colors be finalized 3 weeks before your event. The final count is due 1 week before your event.
DO YOU HAVE AN EMERGENCY NUMBER?
Although there is rarely a linen or chair rental 'emergency', we do understand that there are times when the need is urgent. Send us an email and our t
WHAT ARE YOUR PAYMENT POLICIES?
To reserve your preliminary order and date, a 50% deposit is required. The remaining balance is due 1 week before your event. (If you work for a venue, different payment arrangements can be made.)
We accept payment by check, credit/debit card, and PayPal.